Busted Co.

What is Busted?

Busted is a simple way to pay or dispute parking tickets online. We guide you through the process and submit everything through the correct city channel for you.

How does Busted work?

Upload a photo of your ticket and we will pull in the details automatically. From there, you can pay your ticket or submit a guided dispute in just a few steps.

Do I need to enter ticket details manually?

No. We automatically read the ticket information from your photo, but you can review and edit everything before submitting.

Can I dispute a ticket through Busted?

Yes. In supported cities, Busted guides you through a fast, structured dispute and submits it through the correct city process.

What happens when I submit a dispute?

You upload your ticket and any photos or notes that support your case. We generate a clear appeal and submit it for you. You will receive updates by email when a decision is made.

What kind of evidence can I upload?

Anything that helps explain what happened - photos of signs, street markings, visibility issues, or the parking location.

How much does disputing a ticket cost?

You only pay if your ticket is dismissed. Our success fee is 50% of the amount you saved. If the dispute is not successful, you pay nothing.

Which cities are supported?

Payments + disputes: Boston, Cambridge, Somerville, Brookline

Payments only: Providence

Is Busted affiliated with any city?

No. Busted is an independent service designed to make parking tickets easier to handle.

Is my payment secure?

Yes. Payments are processed securely through Stripe using industry-standard encryption.

What does Busted cost?

Ticket payments include a small convenience fee. Disputes are risk-free - you only pay if you win. You will always see fees before confirming.

Frequently Asked Questions